MLM Software Documentation —
Complete Platform Guide
& API Reference
The official Global MLM Software documentation — your complete resource for platform setup, compensation plan configuration, commission engine rules, genealogy tree management, replicated website customization, e-wallet payouts, REST API reference, compliance tools, and integrations.
Getting Started with Global MLM Software
Everything you need to go from contract signing to a live MLM platform in 48–72 hours.
Welcome to the Global MLM Software documentation. This guide covers the complete platform from initial setup to advanced API integrations. Whether you are an MLM company owner configuring your first compensation plan, a developer building on the REST API, or a system administrator managing compliance tools, this documentation is your definitive reference.
Deployment Steps
Sign Contract & Make Payment — Your account is provisioned within 2 business hours of payment confirmation. You receive Admin Panel access credentials via email.
Initial Configuration Call — Our implementation team schedules a 2-hour onboarding call to understand your compensation plan, product catalogue, rank structure, and branding requirements.
Plan Configuration — Our team configures your compensation plan in the Admin Panel, sets up rank titles and qualifiers, and configures commission rules based on your plan document.
Product Catalogue Setup — Upload your products via CSV import or the Admin Panel UI. Set prices, assign commission values per product/SKU, and configure inventory management.
Website & Branding — Customize your company website template, upload logo, set brand colors, configure replicated website template for distributors, and set up domain mapping.
Payment Gateway Integration — Connect your payment gateway (Stripe, PayPal, Razorpay, or others) for product purchases and distributor enrollment fees.
User Acceptance Testing — Test the complete flow: distributor registration, product purchase, commission calculation, genealogy tree visualization, and payout processing.
Go-Live & Launch — Platform goes live. Your implementation manager remains on call for 30 days post-launch (Standard plan) or 90 days (Enterprise plan).
your-domain.com/admin using the credentials sent to your registered email. Enable two-factor authentication on first login.Binary Plan Setup v2.5
Configure your two-leg Binary compensation plan with matching bonuses, capping rules, and cycle settings.
The Binary plan is configured in Admin Panel → Compensation Plan → Binary Settings. Your implementation team will handle the initial configuration; this guide covers ongoing adjustments and understanding the available settings.
Key Configuration Parameters
- Pair Ratio: Set 1:1 (balanced) or configure a non-balanced ratio (e.g., 2:1 left-heavy)
- Pair Value: Commission earned per qualifying pair (e.g., ₹500 or $10 per pair)
- Daily Cap: Maximum pairs per day per distributor position
- Carry-Forward: Enable/disable unmatched volume carry-forward to next cycle
- Matching Bonus: Percentage of direct referrals' commissions paid to sponsor (e.g., 10%)
- Direct Referral Bonus: One-time bonus for each personal sponsor (e.g., ₹200 / $5)
Admin Panel Path
Sample Binary Commission Config (JSON)
Commission Engine v2.5
Configure real-time commission calculations, bonus types, capping rules, and payout cycles for any plan.
The Global MLM Software Commission Engine runs in real-time by default, calculating and crediting commissions instantly on qualifying events (purchases, enrollments, rank advancements). It supports all major plan types — Binary, Unilevel, Matrix, Generation, Stairstep Breakaway — with configurable bonus types, capping rules, and cycle-based payout processing.
Supported Bonus Types
- Direct / Referral Bonus — One-time commission on personal sponsor's first purchase or enrollment
- Level Commission — Percentage of downline sales volume by level (Unilevel, Matrix)
- Matching Bonus — % of direct referrals' commissions (Binary)
- Pair / Cycle Bonus — Commission per qualifying pair in Binary cycle
- Leadership / Override — % of qualified downline group volume (Generation, Stairstep)
- Rank Advancement Bonus — One-time cash bonus on reaching a new rank
- Fast Start Bonus — Higher commission rate in first 30/60/90 days post-enrollment
- Pooled / Global Bonus — % of company-wide volume distributed to qualifying leaders
- Lifestyle Bonus — Monthly car/house allowance for top-ranked distributors
Commission Calculation Flow
Genealogy Tree v2.5
Manage, visualize, and navigate your distributor genealogy tree with search, filtering, and performance overlays.
The Genealogy Tree module provides an interactive, drill-down visualization of your entire distributor network — from your company root to the deepest downline levels. Accessible from both the Admin Panel and individual distributor dashboards, the tree supports search, rank filtering, volume overlays, and export functionality.
Tree Visualization Features
- Drill down to 10+ levels with smooth pan & zoom
- Search by distributor name, ID, email, or phone number
- Filter by rank, active status, joining date range, or volume range
- Volume overlay — view Personal Volume (PV) and Group Volume (GV) on each node
- Rank badge color-coding for instant visual identification
- Export subtree as PDF or Excel for reporting
- Binary leg balance indicator — real-time left/right leg volume comparison
- Mobile-responsive tree view in distributor app
Admin Panel — Tree Management
Replicated Websites v2.5
Configure, customize, and manage personalized distributor replicated websites across your network.
Every distributor in your network automatically receives a branded replicated website — a personalized copy of your company's main website featuring their profile, sponsor link, product catalogue, enrollment form, and blog. Replicated websites are SEO-optimized, mobile-responsive, and fully customizable through the Admin Panel.
Replicated Website URL Structure
Template Customization Options
- Logo, brand colors, and font selection per template
- Homepage banner, hero image, and call-to-action text
- Product catalogue display — grid or list layout, filtering options
- Distributor profile section — photo, bio, contact details, social links
- SEO settings per distributor — meta title, description, focus keyword
- Blog / content section with distributor-specific posts
- Lead capture form — connected to CRM and distributor's dashboard
- Google Analytics tracking code injection
E-Wallet & Payouts v2.5
Configure e-wallet balances, withdrawal limits, payout methods, and payment gateway integrations.
The E-Wallet module holds all earned commissions, bonuses, and refunds for each distributor. Distributors can request withdrawals to their bank account, UPI, PayPal, or crypto wallet (if enabled) through their dashboard. Admin can process payouts manually or configure automatic payout schedules.
Supported Payout Methods
- Bank Transfer (NEFT / RTGS / IMPS / SWIFT / SEPA / ACH)
- UPI (India) — instant settlement
- PayPal — international payouts
- Stripe Payouts — 135+ currencies
- Payoneer — global mass payouts
- Crypto Wallet (USDT, BTC, ETH — optional module)
- Check / Cheque — physical cheque processing (USA/UK)
Payout Configuration
REST API Reference v2.5
Complete REST API documentation with authentication, endpoints, request/response examples, and error codes.
The Global MLM Software REST API provides programmatic access to all platform data and functions. Use it to build custom dashboards, integrate with ERP systems, pull commission reports, manage distributors, and receive real-time events via webhooks.
Authentication
Core API Endpoints
| Method | Endpoint | Description |
|---|---|---|
| GET | /api/v2/distributors |
List all distributors with pagination & filters |
| GET | /api/v2/distributors/:id |
Get single distributor profile by ID |
| POST | /api/v2/distributors |
Create new distributor (manual enrollment) |
| PUT | /api/v2/distributors/:id |
Update distributor profile data |
| GET | /api/v2/commissions |
List commission transactions with date range filter |
| GET | /api/v2/commissions/:dist_id |
Get commission history for specific distributor |
| GET | /api/v2/genealogy/:dist_id |
Get downline tree for distributor (depth param) |
| GET | /api/v2/ranks |
List all ranks with volume qualifiers |
| GET | /api/v2/products |
List product catalogue with pricing & commission |
| POST | /api/v2/orders |
Create order & trigger commission calculation |
| GET | /api/v2/ewallet/:dist_id |
Get e-wallet balance & transaction history |
| POST | /api/v2/ewallet/payout |
Initiate payout for distributor |
| GET | /api/v2/analytics/summary |
Get platform summary stats (distributors, volume, commissions) |
| POST | /api/v2/webhooks |
Register a webhook URL for event notifications |
| DELETE | /api/v2/webhooks/:id |
Remove a registered webhook endpoint |
Sample API Request — Get Distributor
Integrations v2.5
Connect Global MLM Software with your CRM, ERP, shipping, payment gateway, and third-party tools.
Integration Setup
Compliance Tools v2.5
KYC/AML tools, tax document generation, FTC/DSA compliance checks, audit logs, and GDPR controls.
Global MLM Software includes a comprehensive compliance suite designed to help direct selling companies meet regulatory requirements across 60+ countries. The compliance module covers identity verification, transaction monitoring, tax documentation, and full audit trail management.
Compliance Features
- KYC Verification: Government ID, PAN, GST, Aadhaar upload and verification workflow
- AML Screening: Sanction list check via third-party integration (ComplyAdvantage, Dow Jones)
- Tax Documents: Auto-generate TDS certificates, 1099 forms (USA), GST invoices (India)
- FTC / DSA Rules: Configurable 70% end-user sales rule monitoring, income disclosure statement generation
- GDPR Controls: Data export, right to erasure, consent management, data processing records
- Audit Log: Immutable timestamped record of all admin and distributor actions
- Commission Audit: Full recalculation and reconciliation tool for compliance reviews
Analytics & Reports v2.5
50+ pre-built reports, custom dashboards, AI-powered insights, and data export tools.
The Analytics module provides comprehensive reporting across all platform dimensions — recruitment, volume, commissions, rank advancement, retention, geographic distribution, product performance, and payout analysis. Reports are available in the Admin Panel, via API, or as scheduled email exports.
Key Reports Available
- Distributor Recruitment Report — daily/weekly/monthly new joinings
- Commission Payout Report — total commissions by type, by period, by rank
- Volume Report — PV/GV by level, by region, by product category
- Rank Advancement Report — who advanced, when, from which rank
- Retention & Churn Report — active vs inactive distributors by cohort
- Geographic Distribution — map view of distributor density by country/state
- Product Sales Report — units sold, revenue, commission generated per product
- Binary Leg Balance Report — left/right leg volume comparison across top leaders
- AI Churn Prediction — distributors at risk of going inactive in next 30 days
- Income Disclosure Statement — regulatory-compliant IDS report
Frequently Asked Questions
Common questions about Global MLM Software setup, configuration, and technical support.
Retry-After header indicating when you can retry. Standard plan limit is 1,000 requests/hour; Enterprise plan is 10,000 requests/hour. For higher limits, contact your account manager or submit a support ticket in Admin Panel → Support → Rate Limit Increase Request.
Need Help? Request a Live Platform Demo
Our implementation specialists can walk you through any part of the platform — live, screen-shared, and tailored to your specific setup requirements.
Demo Request Received!
Thank you. A Global MLM Software specialist will contact you within 2 business hours to schedule your personalized platform demo session.