Last Updated: April 2, 2025 | Effective Date: January 1, 2012
Summary: We collect only necessary data, never sell your personal information to third parties, comply with GDPR and India IT Act 2000, and you can request deletion of your data at any time by emailing
victorglobalmlm@gmail.com.
1. Who We Are
Global MLM Software Solutions ("we", "us", "our") is an MLM software development company registered and operating from New Delhi, India. Our registered address is: 401 Front Side 1st Floor, Patel Nagar West, New Delhi – 110008, India. Our primary website is https://global-mlm.com/.
2. Information We Collect
2.1 Information You Provide Directly
- Demo Request Form: First name, last name, business email, phone/WhatsApp number, company name, selected MLM compensation plan, network size, project description.
- Contact Form: Name, email address, phone number, and message content.
- Pricing Enquiries: Business type, expected member count, required features.
2.2 Information Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, referral source (via Google Analytics)
- Device type (desktop, mobile, tablet)
- Cookie identifiers (see Section 7)
3. How We Use Your Information
- To respond to demo requests and sales enquiries within our 4-business-hour SLA
- To send transactional emails confirming receipt of your enquiry
- To personalise follow-up communications about MLM software products relevant to your business
- To improve website content, user experience, and conversion rates
- To comply with legal obligations under India's IT Act 2000, GDPR (for EU visitors), and other applicable regulations
- To detect and prevent fraudulent submissions or spam
4. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA) and UK, we process your data under the following legal bases:
- Legitimate Interest: Responding to demo/sales enquiries you initiated
- Contract Performance: Processing data necessary to provide our software services
- Consent: Email marketing communications (you may withdraw consent at any time)
- Legal Obligation: Maintaining records as required by applicable laws
5. Data Sharing & Third Parties
We do not sell your personal data. We share data only with:
- Web3Forms (api.web3forms.com) — form submission delivery service to forward your enquiry to our team email. View Web3Forms Privacy Policy
- Google Analytics — anonymous website traffic analytics. View Google Privacy Policy
- WhatsApp Business — if you choose to contact us via WhatsApp link
- Our internal sales team at victorglobalmlm@gmail.com
6. Data Retention
We retain enquiry data for up to 3 years from last contact to manage our business relationship. Demo form submissions saved in browser localStorage are stored locally on your device and are not transmitted to our servers unless the form is submitted.
7. Cookies
We use essential and analytical cookies. See our Cookie Policy for full details. You can manage cookie preferences in your browser settings.
8. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access — Request a copy of data we hold about you
- Rectification — Correct inaccurate personal data
- Erasure — Request deletion of your personal data ("right to be forgotten")
- Restriction — Limit how we process your data
- Portability — Receive your data in a machine-readable format
- Objection — Object to processing based on legitimate interests
- Withdraw Consent — For any consent-based processing at any time
To exercise any right, email us at victorglobalmlm@gmail.com with subject "Data Privacy Request". We will respond within 30 days.
9. Security
We implement SSL/TLS encryption for all data in transit, role-based access controls for internal systems, and regular security audits. Our platform complies with enterprise-grade cloud security standards on AWS infrastructure.
10. International Transfers
As an India-based company serving global clients, your data may be processed in India and stored on AWS cloud infrastructure. For EEA/UK users, transfers are protected under Standard Contractual Clauses (SCCs) where applicable.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced via a notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, requests, or concerns: